Shipping Policy
FREE SHIPPING ON ALL ORDERS OVER $100 USD — WORLDWIDE.
All Clr Shop pieces are made to order, so please allow a little extra time for us to create your item.
Production & Processing
- Production: Blankets and pillows may take up to 6 business days to produce.
- Order processing: Orders are typically processed within 1–2 business days.
- Shipping days: Orders ship Monday–Friday, excluding public holidays.
Shipping & Delivery
At checkout, you’ll receive a delivery estimate based on current shipping data. This estimate is accurate for approximately 96% of orders.
Once your order ships, the following maximum transit times apply:
| Shipping Method | Maximum Transit Time |
|---|---|
| US Standard | 12 business days |
| US Expedited | 6 business days |
| US Overnight | 2 business days |
| Canada Standard | 21 business days |
| Canada Expedited | 16 business days |
| Canada Overnight | 4 business days |
| International Standard | 30 business days |
| International Expedited | 21 business days |
Please note: These timeframes begin after your order has shipped and do not include production time.
If your order arrives outside the applicable timeframe above, you may be eligible for a refund or complimentary replacement. Please contact us within 15 days of the expected delivery date to request assistance.
Tracking Your Order
Every order receives a tracking number so you can follow its progress.
For some international shipments, tracking may become limited once the package leaves the country of origin, depending on the local postal service. For more comprehensive international tracking, we recommend using ParcelsApp.
Your Shipping Address
Orders are shipped to the address entered at checkout, so please double-check it carefully.
You have 24 hours after placing your order to request an address change. After that, production may begin and we cannot guarantee that changes can be made.
If an incorrect address results in the package being returned or needing to be reshipped, any additional shipping costs are the customer’s responsibility.
International Orders
We offer free worldwide shipping on orders over $100 USD.
Depending on your country, you may be responsible for customs duties, taxes, or other fees charged upon delivery. These fees vary by country and are the responsibility of the customer.
Missing, Damaged, or Incorrect Orders
If your order arrives damaged, incorrect, or does not arrive as expected, please contact support@clrclr.com with your order number. We’ll work with you to resolve the issue as quickly as possible.
Order Changes & Cancellations
Need to change or cancel your order? Email support@clrclr.com as soon as possible.
We can only accommodate changes or cancellations before your order has been processed or shipped.